Zakopane Tourist Card — How to Get and Activate It
How to Get Your Zakopane Tourist Card: Activation and Use, Step by Step
Planning a stay in Zakopane? Before choosing your first attraction, restaurant or museum, discover what the Zakopane Tourist Card offers. It gives you access to special offers from participating partners. To activate these benefits, you need to stay overnight in Zakopane, pay the local tourist tax and obtain an activation code from your accommodation provider. Check the programme rules.Where should you start? Follow the steps below to prepare your card and make it part of your holiday plans.
What Is the Zakopane Tourist Card?
The Zakopane Tourist Card is a digital card that gives you access to special offers from participating businesses and attractions. There is no plastic card to carry — your eligibility is verified using a QR code.The benefits depend on each partner’s current offer. Before your visit, check what the discount or benefit includes and which conditions apply. You can find the full terms in the Tourist Card regulations.
How to Get and Activate Your Tourist Card
1. Ask Your Accommodation Provider About the Card
When you arrive, check in at your accommodation in Zakopane and pay the local tourist tax. Ask your host or the reception team for the code needed to activate your Tourist Card.You can also ask about the card before travelling, when confirming your booking details. This will help you find out where to obtain your code and how to get started after arrival. Read more about getting your card.
2. Create an Account or Sign In
Visit the Zakopane Card website and select the option to create an account. You can also use the mobile app, available through the links on the website.If you already have an account from a previous stay, sign in again. Downloading the app or creating an account does not activate your benefits automatically — activation must be linked to your current stay. Create your account.
3. Use the Code From Your Accommodation Provider
Scan the QR code or enter the number you received, following the instructions displayed in the system. Once activation is complete, check your package details and validity dates.It is a good idea to do this before heading to your first attraction. Then you can simply choose an offer and show your active card when you arrive. See the instructions on the homepage.
How to Use Your Card With Programme Partners
Start by browsing the Tourist Card partner directory. It includes visitor attractions, cultural venues, restaurants and local services.Before choosing an offer, check:
- which benefit is available to cardholders;
- exactly what the offer includes;
- whether any additional conditions or restrictions apply;
- where the venue is located and how it fits into your plans.
Choose benefits that fit the things you already want to do, whether that means exploring the town, enjoying a family outing or having lunch after a walk. Plan your route and look for participating venues along the way.
Travelling With Your Family?
The programme offers a family account option. When planning your stay together, check how to add family members and which offer conditions apply to each person.When choosing attractions, also check children’s age requirements and the scope of each benefit. Offers may apply differently to different family members. You can find helpful information in the Tourist Card FAQ.
Common Questions Before Your First Use
Do I have to pay for the card?The card is free. The local tourist tax associated with your stay is separate and must be paid to activate benefits under the programme rules. Check the activation conditions.
How long can I use the benefits?
Your card remains active for the period of stay recorded in the system. Unless otherwise stated, it expires at 11:59 pm on your check-out day. Check the card’s validity rules.
Do I need a new account for my next visit?
You can use your existing account. For a new stay, you will need to reactivate your benefits using a code from your accommodation provider. Read the guidance for returning visitors.
Where can I get help if activation does not work?
Contact the programme team on +48 18 263 70 79 or email kartaturysty@zck.net.pl. You can also visit a Tourist Card service point.
Plan Your Stay With the Tourist Card
Before travelling, ask your accommodation provider about your activation code. After checking in, activate your benefits and choose the places you would like to visit.Explore the latest partner offers and plan your stay in Zakopane.